
A Google user
Excellent. Other than a couple of log-in issues in the space of all the years I've used this app, the experience had been wonderful. Bold, uncluttered, easy to digest information displays, simple operation, and useful functions make me almost forget that this is an app, until I was prompted to rate it. It's more like an integral part of my phone to me. Anyway, thanks to whomever developed this. It's so problem-free I took it for granted.
11 people found this review helpful

A Google user
The redesigned app worked for about a week but then started crashing. Now I get as far as the login screen and then it closes. With Webster now charging $11.50/ month for "free checking" and an app that is unusable, I am definitely shopping around for other banking options. I have been with Webster for 20 years and would like to remain a customer. Unless they get the app working again, I will definitely be switching to another bank.
10 people found this review helpful
Webster Bank
February 11, 2019
Ron - Sorry to hear hear the App has been crashing, we'd like to learn mote about what's not working for you. If you're still having trouble please call us at 800.325.2424 - We are available 24/7. We hope to hear from you soon.

A Google user
The new app is NOT as useful or user-friendly as the old one. First, the check photos cannot be seen as easily, nor as quickly, as previously; you have to dig into a menu to get to them and they are slow to appear Second, and most important, the mobile check deposit function doesn´t work! The focus keeps stating ¨move closer"until 90% of the check is off the display! Even then, it says ¨move closer." This renders mobile check depositing impossible. Bring back the old app!!!!
3 people found this review helpful
Webster Bank
February 25, 2019
Thomas - Thank you for taking the time to provide a review. We appreciate your feedback and take our customers' opinions seriously as we continue to improve our App experience. If there is anything else we can do for you, please call us at 800.325.2424 – we’re available 24/7. We hope to hear from you soon.