App seemed fine at first. With an update it broke the ability the change views, so you're stuck on whatever view you were using on update. Also, the search bar apparently only searched the current view. This would be useful as a global search.
SSL errors, company slow to recognize and fix...not recommended. ** Update** As of this latest version, SSL errors are fixed, app seems to be working as intended.
This app is great for SDP users but the biggest concern I have is that even after a UI update you still are not able to apply a template to the tickets through the app...
You cannot see work logs description any more !!
Very helpful app. Helps me a lot doing my work when I'm outside the office. Would be more better if supporting syncing attachments too.
Works unless you update the main system, then you have to wait awhile before the app gets fixed, wish they would update the app the same time.
1. Push notification(Based on "Mobile Push Notification" settings in SDP product) support from build number 9306.
2. When an SSL error is thrown, app now allows you to access the data instead of logging out.