User from AZ. This is very simple to use if you need information on your policy. There are options to make payment, which I haven't needed to use yet so I'm reserving judgment. It's easy to navigate, has information if you need to call for assistance, and you can report claims from it as well. My policy documents are available, policy/claims history, everything. Only thing missing is options for payment reminders via email/text. I'm sure that's on the way.
2 people found this review helpful
Can't view/download documents. I got an email saying my renewal documents are available, but when I log into the Mapfre website, the screen just keeps processing when I click to download them. So I downloaded the App. When Iog in and try to download, I get an pop-up saying invalid email format??!! What the hell does my email, which is nowhere listed in the acct besides when I successfully logged in, has to do with downloading my documents. Now I'm forced to have to go on my actual computer!
6 people found this review helpful
This is the 3rd time I've installed the app. It doesnt allow me to log in. I created everything I needed online. It even has the information automatically saved, but it still doesnt allow me to log in with the app. It says I need to activate my account but I had already accepted the activation email. Still doesnt work.
3 people found this review helpful