This version has many bugs. For example, the keyboard to type a location will not always come up when I place the cursor in the location field to search for hotels. Also, if hotels are not available in an area, an error message will come up saying that "the country code is invalid" instead of showing a message that there are no hotels available. I miss the old app.
Junk since the latest update. I've opened several support tickets and get no help. Can login and create reservations, but access existing reservations, so no mobile check in, be cancelling or modifying reservations, etc. Please go back to the old version.
New version is unusable. Please bring back old version. When I am checking in the app flashes red notice that says contact property for changes. I am not making any changes. If I want a busted website I can use my browser. I install an app for additional functionality and ease of use. Nothing about this new version is easy to use. #MarriottFail
.This app will not open at all. I am not sure if it is compatible with the note8. I love the app on my galaxy 7 but every time I try to open it on my new phone it is not working. I reset my old phone so the app is completely off of it and now on this phone the app continues to malfunction. UGH. PLEASE FIX IT.
Mobile key is only available in iPhone - LAME. Please shorten or drop the startup animation. Apparently Late checkout function is not broken - NYC Marriott Marquis doesn't allow late checkout for platinum members.
Updated for latest rev.: Marriott... I'm not sure how you could make that app worse than it already was but you did. Trouble with everything from keeping the app from crashing when just searching hotels to actually trying to book. This thing is a useless waste of space on your phone. Same issue as all above reviewers. Sign in has immense issues. App rendered useless making traveling awkward at time. This adds stress, not ease, use. And resourcefulness. Pointless at that juncture. I want to rate this a 0 (flaw of Google reviews) and this coupled with recent experiences at marriott properties has led me to abandon the brand. I am seeking out suggestions (please don't say Hilton anyone).
This release is a bug fix for some of our members who were experiencing app crashes. We apologize for the inconvenience and are working to fix bugs and deliver improvements.
- New ways to search and book: Find hotels using points of interest or hotel names
- Make a Green Choice: check out the new name for getting Marriott Rewards points by opting-out of housekeeping services. Get rewarded by simply selecting this option with Mobile Check-in or Mobile Requests.
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