It's apparent that Marriott spent a lot of time and money designing this app, so it's unfortunate that they got it so wrong. As someone who works in app UX, I use this app as an example of what an over-designed app looks like. Too many FABs, unintuitive buttons throughout, it all boils down to a very poor and confusing experience for customers. Let me know if you want some tips for the next redesign.
Hands down, Best hotel booking app on the market!! If you're a traveller like myself, and you enjoy the Marriott brand as much as I do, then you must sign up for a Marriott rewards account and then download this app. You won't regret it! I personally guarantee it
App is a little slow to load, but once going, it allows you to book a room, check in, request extra towels or other needs, and check out the next day. Very easy to use.
Can't view upcoming reservations app keeps saying offline or connection issue. All other apps on my phone working fine
Latest update: still cannot view upcoming reservations with latest version, even after deleting and reinstalling. Error message says app offline or connection issues. Unable to cancel any res with the app, view upcoming or past, or check in. Again, useless app.
We have Marriott Rewards, so all our information is there. All I have to do is pick my dates and select the hotel. Very easy and just what I need.
Various bug fixes and improvements.
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