1 star until fixed ( 2 / 16 / 2016) Pros: This app makes communicating with Mayo doctors and staff, scheduling appointments, and reviewing test results extremely accessible. Cons: App will not retain login information and there is no way to disable the daily health info delivery. Updated 3/25/2016 - Thanks for making the newsletter optional!
Used frequently Helpful. Easy to access. Great for using while at different doc office to share info. A must if mayo will be regular part of health care. Going to add. Log in on computer forst to set up account. Then try logging in on app. Make sure to allow automatic updates... found these things fixed the login and retention info others found. Also cant pay from app only from website..
Not a good experience on my Nexus 6P At times or won't log in, not sure what that's about. Other times when I do log in and attempt to access my appointments it will NOT load, I have to log out and go back in. The directions piece also never works, which is in the appointments as well. The location for an appointment on here somehow was different from the PC web portal, that has only happened once though. Not sure how that happened. The UI itself design wise looks good and if things would load when you click on them would make for better visit
Mostly Broken I love the idea, but so far all I can do is adjust my profile. Trying to do anything else like view my appointments, records, etc it just tries to load and says "Unable to load data at this time. Please try again later." I've tried regularly for about a week with the same results.
Notifications for NEW results needed and need to be labeled as NEW. I'm still getting results for blood tests last week that show up like they are old results. Also, all high, low, or positive lab results should be reported to the doctor who should immediately review them. The contact link within results and lab pages should automatically include the concerned lab and link.
Mayo app I love the app! It lists everything I need to know, appointments, test results, doctors notes! Everything right at my finger tips! Sign in and poof u have it all!
This update includes new features for both patients and non-patients including:
- Added the ability to disable the Daily notification
- Better handling patient account status.
- Squashed lots of bugs.