My Mazda

Mazda Europe GmbH

About this app

My Mazda is the most convenient way to keep track of all your important Mazda documents and information. From service history to warranties, everything’s in one place.


The My Mazda app is an easy way to access your important ownership documents, track your service schedule and locate Mazda dealers, all through your smartphone or tablet. It also provides access to car manuals and easy to follow tutorials about some of your vehicle’s features.
You can receive handy reminders on servicing as well as make use of one-touch Roadside Assistance, directly via the app.

Who can use the My Mazda App?

If you privately own a Mazda, you qualify for a My Mazda account. To register you need to set up a My Mazda account which only takes a few minutes.

Please note: Registration is only possible with an active Vehicle Identification Number (VIN) and a valid email address assigned to this VIN. Should you have neither an active VIN nor a valid email address saved in our system, please contact your Mazda Authorized Dealer or Mazda directly and request that your details are updated.

My Mazda is currently not available to business customers.

To watch a promo video of the app, please copy link: https://www.youtube.com/watch?v=FyTJm3mBs_M

Ratings and reviews

Doesn't work! The app opens, displays my car, I click "view details" and the app crashes every time. I've submitted feedback about 5 times, this has been going on for months now and it's still not fixed. Also, the fact that their android "what's new" details mentions optimisations for iPhone X doesn't bode well!

Last year I stopped using this app as it crashed every time. I gave it a try this year and the app seems to be updated as it is more stable now. Now I want to update the status of my car that has already passed yearly service. There is no way I can change the default service point. Mazda doesn't seem to care about their brand as they have released a lousy app that reflects their attitude to quality.

I've tried numerous times to install the app and upload my V5 documents but each time I upload the documents nothing Haslemere and I get a black frozen screen. If I try to go back into the app it had no record of my car etc. If I click on my profile it comes up with a quick message asking the lines of "JS... Fatal error". Not very helpful! Would be good if the website allows you to upload bugs look at info too but I can't find a way to do it.

What's new

Overall improvements and bug fixes