Mercedes-Benz (USA/CA)

Mercedes-Benz USA, LLC

About this app

For owners with model year 2019 or newer vehicles*, the Mercedes-Benz App gives you access to your vehicle from anywhere.
With the Mercedes-Benz App on your device, you have direct access to your vehicle at all times. View data like mileage, fuel level and more, find your vehicle’s location, or take action with convenient features like Remote Engine Start and Remote Lock/Unlock.
Primary Connected Vehicle Digital Extras:
• Start the engine remotely
• Lock and unlock the doors
• Locate your vehicle on the map
• View vehicle data like mileage, tire pressure, fuel level, and more
• Manage your profile and vehicles
• Send an address directly to your vehicle’s navigation system
• Find local Mercedes-Benz dealerships
• Ask for support right from the app
*Excludes the B-Class and smart. Available for model year 2023 or newer Mercedes-Benz Vans.

Ratings and reviews

The one feature that I would like is an easier solution to shutting off the internal movement alarm. We take our dog with us any time the weather is cool enough and shutting this off so he doesn't set off the alarm is a multi click selection and hard to find. It would be nice to have a custom choice of most used features for easy access right on the front page. earlier versions of this app were easier to use for this.

The Mercedes app developers think we are all children or have dementia..The vehicle stops running after 10 minutes when using remote start, which is nowhere near long enough for it to warm up in Chicago winter weather. Can't start the car in order for the air conditioner to run if the windows are open even a little bit during the summer to keep the interior from getting too hot. The app still needs lots of work!

I have been charged for a charging station I have not used through this app. several calls to correct that result in frustration. now we have to go through the credit card company to deny the charge as mercedes was of no help. I actually tried charging at the station it would not work so I went to another station and charged right away. their support for that has shown my wofe and I that the app and extra things we pay for are not worth the trouble.

What’s new

This release contains minor bug fixes, enhanced user interface updates and performance improvements.