Justice McPherson
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No longer usable. I tried logging out and back in, uninstalling and reinstalling. The rewards and deals screen is just... Dead, and I can't choose my restaurant either — it just keeps suggesting it, then I choose my store and it goes back to suggesting the store. Completely non functional right now on my phone. Looks good but if I can't do the things, it's dead space.
118 people found this review helpful
McDonalds USA, LLC
15 March 2023
Justice, usually logging out of the account and then logging back in helps with such issues. if this method doesn't work, we'd be happy to look into this for you here: https://www.mcdonalds.com/us/en-us/feedback.html
Jenna Wilkie
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This app works maybe 60% of the time. It very often will not let you add food, will not let you change location pickup, and then when you go to pay says that it encounters a problem. Sometimes it just freezes right on the homepage and doesn't even let you begin an order. I'm told to uninstall and reinstall which has been done but I shouldn't have to do that when I'm on the fly trying to order food on the go. The app is supposed to be convenient and it mostly is not. When it works well-its fine.
15 people found this review helpful
McDonalds USA, LLC
16 April 2024
Jenna, our app should always work great for you. that can usually be corrected by uninstall and reinstall of the app. if it continues, let us know more here: https://www.mcdonalds.com/us/en-us/feedback.html
Virginia Lamboley
This is the most difficult to use app ever invented ... not only is it set up to make it hard to use at the drive through, it is ridiculously hard to use points that have accumulated for things you want to order. Most importantly, I have not been able to even enter the app for months because it says you must click continue to accept our new terms and conditions, but there is no "continue" button to click and it will not allow scrolling to find. I have Un and re- installed many times!
84 people found this review helpful
McDonalds USA, LLC
11 April 2024
Virginia, since reinstalling our app didn't help much, we'd be happy to assist you better here: https://www.mcdonalds.com/us/en-us/feedback.html