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When I first installed the App in Jan 2020 it worked great. I could add the doorbell. For the last 3-4 months (every since a power outage), I can get the doorbell wi-fi configured, but it will not add to the app. This means that I can view the camera through a DVR, but can't configure that I have a mechanical doorbell that should be rung. I've tried multiple times to get it to add to the app. My only hope is it to give the option to add via a LAN option (IP address) of the camera.
12 people found this review helpful
A Google user
Barely gets the job done, clunky. If you have a choice of a system with a better app please pick it. This let's you do what you need but not easily. It won't remember preferences like if you drag and swap cameras, or to always show my camera in HD. Getting the menu to come up requires tapping just right on the video, not so you accidentally drag or double click and then you better be fast to change an option. I wouldn't even try to do playback on here in the past, it's virtually unnavigable.
26 people found this review helpful
Potential bug? Cannot even use the app as of a couple of months ago. What happened? At first,the cameras were inaccessible. After much troubleshooting of our security system, we determined it had to be the app. I tried deleting and reinstalling the app to see if that could potentially work. It made things worse. I cannot add the device to the app regardless of the type of method I choose. Also, it asks me to provide permission to access my phone pictures (unnecessary). Please fix this.
15 people found this review helpful