SwannView Link

- March 10, 2017

Everyone

Video Players & Editors

( 3,671)

Description

SwannView Link: Live Swann NVR/DVR viewing on your Android phone
SwannView Link supports the following features:
Configure many settings from your handset or tablet
Multi-channel viewing with up to 16 cameras on screen at the same time (16ch view works best on tablets)
Play back stored recordings from your DVR or NVR on your handset or tablet (requires high upload speed internet)
Capture video from your camera live view to your Phone to play back later
Capture single and multi still images and save these to your Phone's picture library
Control PTZ (pan, tilt, zoom) cameras remotely

Note: Some features may be degraded or not work on older DVRs or Android hardware. Current model handsets and tablets are recommended for high resolution playback and live viewing more than 8 cameras at once.

Check out the updated manual for the new app here: http://support.swann.com/customer/en/portal/articles/2240592-swannview-link-ios-android-qsgs-en-fr-es

Currently supported NVR and DVR models (x will be 4, 8 or 16 channel depending on your model):

Current Model series:
NVK-485
NVK-480
NVRx-7400
NVRx-7300
NVRx-7285
DVRx-4750
DVRx-4550
DVRx-1580
EasyView
GuardianEye

Previous model series: Some app features may not be optimized
DVRx-4600
DVRx-4400
NVK-470
NVK-460
NVRx-7085
NVRx-7082
NVRx-7072

Earlier model series: Performance may be degraded or some advanced features may not work correctly or at all
DVRx-4200
DVRx-4100
DVRx-4000
DVRx-3450
DVRx-3425
DVRx-3250
DVRx-3200
DVRx-3100
DVRx-3000
DVRx-1450
DVRx-1425
DVRx-1260
DVRx-1250
HDR6-8000
HDR4-8200
DVR16-1000
SwannSecure WiFi Monitoring System

Note: This app uses a data stream that will connect to your Swann NVR/DVR via 3G/4G or WiFi. When using 3G/4G, the video from your NVR/DVR will likely be considered "downloads" by your phone service provider and will contribute to any download limit your phone data plan may have. If you exceed any plan limits you may incur additional usage charges. Consult with your mobile service provider regarding the use of a video streaming app and how it may affect your plan.
For the latest information, visit http://support.swann.com
For assistance with this app, contact Swann Tech Support – tech@swann.com

Reviews

3.6

3,671 total

5 1,605

4 635

3 381

2 334

1 716

Torrance Wong

A good start for basic home surveillance. My S7 connected to my DVR seamlessly (over same internet for initial connection) and the app for the most part is easy to use. I can live view my cameras and also watch video playback on my HDD. In fact, I feel like this app accesses my old recordings faster than using the dvr4-4600 and a monitor itself. Things I would like to see improve. Quality of cameras are not too good. Viewing the cameras with the dvr looks way clearer than the pixelated images on my phone. Secondly, add a pause button on the video playback instead of only having a stop feature and turning off the video.

christines4

Stream seems to lag when you're not nearby the premises. I have to keep taping my screen to stop my phone from going into sleep mode. It would be nice if my phone stayed on while I'm using the app like YouTube for example. Overall, it needs to stream better in real time and have some instructions. The recordings should be simplified as well.

This app was working before the last upgrade but now just shows login failed everytime. Cant view at home or away anymore. Same on all phones and tablet. Called swann and they said they can see it but said they are not testing with android app. Needs to be fixed soon or this system is worthless!

Ben Wheeler

I brought the system and find that this app is useless. 90% of the time I can't watch live viewing and 99% of the time I can watch pre recorded footage when out on my mobile. As soon as I connect to my WiFi router at home it works fine. But if I run off mobile reception or someone else's WiFi I have huge issues. I wish I knew this before buying it because I wanted something I can check when out and about but this app is totally useless.

John Knight

This app has been spotty from the beginning but now its practically worthless. And the "support" is one of the worst I've experienced. I hate that I've spent so much money (5 cameras and installation) on something that works when it wants to. If Swann hopes to join the ranks of some of the top competitors in this space, they need a complete overhaul of their camera systems but most of all this app needs a tremendous amount of work. DO. NOT. BUT. THIS. SYSTEM.

Gabe Cher

I can't save recording on my phone anymore after this update, getting error "unable to save recording". Navigating through the playback videos is now more painful. I can't watch for a specific time. I select 7pm and video shows 7:37pm. I changed to 6:30pm and video shows 6pm reverts back to different times. It was working good before the update. Going from bad to worse. This update is horrible! -1 star if there was a choice. Model number is DVRx-4400. Please fix ASAP!

User reviews

Torrance Wong May 7, 2017

christines4 July 7, 2017

May 20, 2017

Ben Wheeler June 27, 2017

John Knight April 18, 2017

Gabe Cher May 10, 2017

April 19, 2017

Please don't waste your money. ALL the horrible reviews are sadly more then true. I am very disappointed on how terrible this while security system works. The only hope I have now is to wait to see if I can get my hard earned money back. The one nice thing was the gentleman who told set up for warranty to send me an email to start the return process. Fingers crossed. But please please don't wast your time or money on Swann Security systems

Gintas Katkus June 11, 2017

Bought this system with alarm few months ago. That was working at beginning. About a month ago I stopped receiving push notifications when alarm goes off . since few days started receiving login failed and can't use on any of my phones. Totally useless. Swann customer service are useless and know nothing about the system. Been advised by one of them that this is app software issues and they can't do anything about it... waste of money

James Tilton May 1, 2017

This app turned to complete crap after last update. Hope you fix the problems. I have invested alot of money in my swann system but I won't hesitate on getting different system. Swann should understand they have alot more companies competing with them unlike 5 year's ago.

Bryan Carmody March 13, 2017

Update! Since Swann doesn't g.a.s. about their customers I'll help... Use the third one down just says swannview nothing else. It works for now, until they update! First read the other reviews... This is a problem caused by an update. I called tech support before I found these reviews. They actually said we have no reports of problems. So you make horrible software AND lie to your customers. BTW totally works on my gf iPhone.

Jaysn Rye March 23, 2017

Since the update logins fail. Can't play back video at all and live streaming is intermittent. You guys a freaking useless! Where is the Pvt? Can't jump to exact point in time in play back. Will only jump to nearest hour or the start of when month is detected. tried on Nexus 5, 6 and galaxy s7 edge. I have the NVK-460. No option to view triggered alerts from the app. Very infrequent updates, and Swann doesn't seem to care at all... Will not buy Swann products again, nor should you!

Waleed Nasir July 10, 2017

It barely works when your out and not on the same wifi network (which makes it useless). And the stream capabilities are terrible. I have 300mbps Internet speed but the viewing quality is limited to incredibly low settings, when I try to change it in the stream settings to a better one, it completely stops working. So bad

April 26, 2017

This app does not work at all since the update. Fails to login. The homesafe view app works so I know it's set up right, its this app that is broken for many people. The dev needs to step up and fix this issue so we can get back to having a full featured app.

March 19, 2017

Using with DVR4-4600. Hesitated as previous versions have caused loss of functionality on other systems, but this seems fine. Stream performance much better. Always backup your current app version when you rely on apps like this, just in case you decide to revert back.

B Hayes May 12, 2017

Was fine...updates now cause playback issues. When playing back if you move to a different time of the playback it fails to load it. Fine on pc but not this app?. Used to work perfectly....not anymore. Please fix it swann :-)

Ian Calkins June 2, 2017

Been happily using this app on my Samsung S7 since 12/16. The only problem I had ("Login Failed") was solved by rebooting my NVR. A power outage lost the NVR's connection to my router.

Zach April 9, 2017

Playback is a useless feature because it never works! Fast forward is still not an option! Camera buffers all the time! Why did I waste my money on these Cameras?

Curtis Lee March 16, 2017

This app was working well until the recent update. Now it keeps failing to login to the DV8-3000. I tried SwannView Pro HD which is supposed to support it officially, but still not working. Please fix the update or offer instructions to rollback asap.

David &Maria Correia April 1, 2017

Try using this and it sucks big time. Update has screwed the connection to my Note5. Keeps telling me try again. Worked like a treat, now can't get view on phone. Works well on my connected screen. Fix it. NOW. I paid to get my security put in, your product, my money, your software. Get it looked at.

Alan Dixon June 27, 2017

This is quite possible the worst app I have ever experienced. You cannot I repeat CANNOT watch events that have recorded. They are hit and miss... constantly says playback failed. Now I have to change my entire security system including cameras and hard drive and literally binning my Swanne system. Do not buy Swanne they are inferior at best but with this app on top it simply does NOT work.....

sr kseries March 10, 2017

Needs optimization in areas, needs bug fix for screen to stay awake during viewing. Trouble viewing, try updating webview. Hope I helped. Update does stream fast. Allow app to store photos and videos to be saved. Not Ignored. NVR

March 31, 2017

I was having the same roblems until I called Swann and they gave me resolution through a different app that support my dvr. Dont give up call or email. There are many different app that are supported!

June 13, 2017

No remote playback, lack user interface. Please add option for auto screen rotation, double tap back button to quit or disable the quit pop-up. It's unbelievable how bad Swann app creators are... Come on please get someone better to create your apps!

Alex Calo March 27, 2017

I have the same problem as these latest posts from Android users. This app is no longer compatible with the latest Samsung sw upgrade. IPhone and iPad still works. Please listen to the voice of your customers and provide a quick solution.

Mark Roberts June 12, 2017

Generally it's okay but I rely on play backs a lot and unfortunately you can only watch from the hour onward. So if I wanted to check something at 0945 I would literally have to watch 45mins of irrelevant footage, which isn't going to happen. Then, if you touch to skip (though as mentioned it wont), it'll kick you back to the hour point. Is this how the app is programmed or have I not discovered the golden egg yet? Swann, please reply and advise. Thanks

amanda peterson March 20, 2017

As other users have recently reviewed, the app stopped working about 2 weeks ago. Called customer support, which provided no resolution and stated there should not be a problem.

Gina Kathryn March 29, 2017

It worked well until the update. I can no longer record playback from my DVR4-4600 to my Samsung note 4, but I can on a different Android device. I hope something can correct this because at the moment it's useless to me.

Lee barrett July 16, 2017

Live view is fine, although loading time is slow. Watching playback is worthless, has never worked since the day I downloaded it. When I want to watch something back, I have to keep climbing into the roof!

iain findlater May 18, 2017

4 houses broken into in my street the last 6 months! Police noticed i had CCTV and asked me to check my footage, Nothing found despite the cameras being on! Sometimes I can use this app and view my garden and driveway live and sometimes it wont let me do anything! Pretty poor set up for £500! Would not reccomend Swann equipment to anyone, Its just is not realible and you would be better off with fake CCTV cams from Poundland..

March 31, 2017

App will not load my cameras was on the phone for hours today with tek support and still could not get to work right got it working through a nother camera app though lol 😂 was looking to upgrade within the next year but I'm not sure if it will be with Swann

Colin Campbell April 2, 2017

Since updated app I am unable to login. No issues previously but not working at all now.

Anthony Taylor March 11, 2017

Since the upgrade, playback has been horrible on all devices....Nexus 7 and Samsung Galaxy Mega 2....was fine before the update. Please help fix. Security is at risk which is why I bought this, to feel at ease.

catalino suson March 12, 2017

Does not work after update. It used to work. Not anymore. Can I roll back? Just wondering. Other than that, this update sucks.

March 12, 2017

Since update playback on samsung galaxy 3 and hudl rubbish. Swann please sort this out. Before update no probs

Nigel Scott June 11, 2017

Bring back the old version that worked fine. When I log in now the ptz camera only works for about 10 seconds then stops working. It's been like this for ages now.

Swann Security March 8, 2017

Hi Nigel, The app team are aware of the PTZ issue and an update will be out in the next couple of days to fix the speed problem.

Leslie Ross March 14, 2017

Pot luck if it logs in or not. It's crap Doesn't log in 99.9% of the time, you might get logged in if.your lucky. Absolutely pointless

Sean Bielanowski April 5, 2017

Swann. Come on. Look at the number of posts here from people that cannot view their own security cameras on the phone. As per everyone else, I can no longer view my camera feeds. It just won't communicate with the system.

Jimi Diederichs July 15, 2017

I recently bought a 6x4MP camera system. I set it up to test everything and have found the automated login via UID DOESN'T WORK AT ALL whether connecting on the same LAN or via the Internet. There is a QR code on the System dialog of the NVR that you scan so the app can locate and authenticate to your NVR but every time you try to login via LAN or Internet it fails regardless of the user account being used. For those wanting simple access with minimal config this would be the preferred way. For those who can't access your NVRs via UID login, here's the fix. Create 2 new devices, 1 for connecting via LAN when at home and 1 for remote viewing when away. For both devices use connection method IP/Host. For LAN, use the local IP address of the NVR found on the Network dialog of the NVR. For Internet viewing enter the public IP address of your modem assigned by your ISP. Highly recommend you sign up for a DDNS account via NO-IP or another DDNS service and just use your DDNS name. It may be more complicated for the non-tech but it works every time. Remember to port forward your router/modem. YOUR STREAM IS ONLY AS GOOD AS THE UPLOAD SPEED OF YOUR INTERNET CONNECTION!!!

Mike Robinson April 18, 2017

Update means it doesn't work anymore. All of the information seems correct but it just fails to login. Worked previously and after update it doesn't making it worthless

Jon's got it covered March 11, 2017

doesn't playback correctly, The video becomes unviewable and then Forse closes.. my phone has also restarted many times due to the crash of the app.... only does this when using playback....

What's New

Fixed issues with decoding audio streams from some later model DVRs and NVRs

General bug fixes

Improved video streaming

Added Italian and German languages

Fixed issue with PTZ control speed

Additional information

Updated

March 10, 2017

Size

Varies with device

Installs

500,000 - 1,000,000

Current Version

Varies with device

Requires Android

Varies with device

Content Rating

Everyone

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Offered By

Swann Security

Developer

Visit website Email tech@swann.com Privacy Policy

Unit 13, 331 Ingles Street Port Melbourne Victoria Australia 3207

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