UNC Urgent Care 24/7, powered by MDLIVE, makes connecting with a doctor fast, easy, and convenient-from anywhere, anytime. The average wait time for a video or phone consult is less than 15 minutes and services are provided by state-licensed, board-certified physicians averaging 15 years of practice experience. The cost of a visit is $49 or less, depending on your insurance.
When can I use UNC Urgent Care 24/7?
o During or after normal business hours, nights, weekends, and even holidays
o If your primary care physician is not available
o If you don't feel up to driving to a doctor's office
o If you are traveling and in need of medical care
o To request non-narcotic prescription refills when appropriate*
Non-emergency conditions we commonly treat:
Cold / Flu
Nausea / Vomiting
Urinary problems / UTI
Do I have to be a UNC patient to use this service?
No, a virtual visit is available to anyone, no matter where they are located. We welcome new patients to use this service.
Can I use it for my children?
Yes, physicians are able to treat children 2 years old or older and all adults via a virtual visit. For children younger than 2, consider visiting an urgent care or emergency department in person. Please note, a parent or guardian must be present during any interactions involving minors with our online doctors. Also, see our symptom checker to find more information in regards to any current medical condition you may have.
For the UNC Health Care Notice of Privacy Practices, please visit: https://www.uncmedicalcenter.org/app/files/public/169/Notice-of-Privacy-Practice.pdf
For the UNC Health Care General Consent for Treatment, please visit https://mdlive.blob.core.windows.net/affiliations-development/affiliation_image/image/1806/129s-General-Consent-for-Treatment.pdf
*Prescription Policy: Prescriptions are issued only when clinically appropriate for the symptoms described. No controlled substances may be prescribed and the availability of some prescriptions may be restricted by law in some states.