App is organized & easy Like the ease of using the app. Just wish the company would stop sending so many emails & snail mail for products we cannot use through their Pharmacy or can find cheaper elsewhere. All in all though, this app is the best part of dealing with Express Scripts.
This app is handy WHEN all my prescriptions are listed. About one-quarter of my prescriptions sent as mail-in do not appear. When they do appear, the ordering is easy. To remove a prescription from auto-refill or to change payment options require a phone call. How about push notifications instead of constant phone calls about order status?
Easy to use Took me just a couple of minutes to log in, review my Rx's on file, choose the ones I wanted to refill, select my payment option, verify shipping address, and submit. Now all I have to do is check the mail in a couple of days. Beats the heck out of going to the local pharmacy!!
The worst app I've ever ! I'm using a Samsung Galaxy Note 5 running marshmallow. Fingerprint reader does not work, once your in the app it you get the wheel of death. There is no phone support for customer service to call if you have troubles with the app. A waste of time.
Use the Website or Phone Line... Don't bother with the App I've ordered prescriptions, received a confirmation incl. confirmation email, and had to reorder the exact same refills the next day via phone because the mobile app either had a hiccup or just didn't work. It NEVER registers the Expedited Shipping option if it's selected. Use the website or the phone for orders. The app is only good for status checks... and, even then, it's slow to be updated.
A lot of bugs, needs a lot of improvements The app is OK. It needs work. I get a notification of a refill and click to refill, Then two days later get an email stating it's not time. No communication between drs office and express scripts. Got am email today stating refills were shipped 4 days ago and when you click on track package, you get a flag that states no such tracking number. I have been waiting on scripts for 2 months. Why have an app if you dont have the people to actually do the work. Send me a notice if there is a problem, no mind readr
Version 7.8.1 includes:
• Updated Price a Med feature
• Bug Fixes
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