Medek is fantastic! Getting sick is always inconvenient, but the process of taking off work, driving to the doctor and waiting around in their sick room just to get a diagnosis is the literal definition of adding insult to injury. Being able to get diagnosed from wherever I am without having to do all of that is such a relief that I'd happily pay twice what Medek costs just to avoid the hassle that getting sick causes. Great app, even better service. I cannot recommend it strong enough.
10 people found this review helpful
Incredibly fast and affordable! I was talking to a Dr. in less than 30 minutes and he called in my prescription. Another 30 minutes and it was ready to be picked up and I never left my couch! No insurance needed, doesn't matter if there's a pre-existing condition, no need for video, just took a pic. Only $10 a visit!
28 people found this review helpful
Wasnt able to help me medically which wasnt a big deal, but then I had multiple charges on my credit card and just found more the next month. Horrible customer service over the phone. If they charge me again next month I would rather get a new card and change all my autopay rather than deal with them again.
17 people found this review helpful
Medek Health Systems LLC
June 4, 2020
Oh no! We sincerely apologize for the troubles you had with our billing. Thanks to your review, we were able to identify an issue with our billing system. We have resolved this issue and provided you with refunds of the charges.