I tried to email support to figure out why I could not see my information in the new app when it was there in the old app and it shows online. They just told me to contact my doctor to update the information. Useless, I will be uninstaling the app. No point having it if it doesn't work properly and "support" won't even attempt to help you troubleshoot the issue.
Worthless! Doesn't work half the time at log in and nothing valuable obtained from my providers to mass a collection of information to align my care. Sticking with My chart works so much better and easier to use. Deleting!!
This app is NOT user friendly. Problems signing in. There are nothing displayed about your visits or test results like MyChart. This app needs a lot of updating. It shouldn't be that difficult to get your medical information from an app that is supposed to be "user friendly". I have had nothing but trouble using this app. Follow MyChart for some ideals on what works and what doesn't work. This app is frustrating to use.-
Each of my doctors has their own portal, and gathering information is challenging. After installing, I added the sign on info for two of the portals. Medfusion immediately grabbed everything from them. There was more information loaded into Medfusion than I had ever seen in either portal. My third doctor was not on their list, so I dropped the developers a note with the doctor's name and address. Within 24 hours, I got an email telling me that they had been added! Once I added my sign on info I had all of health info in one place. On the downside, the formatting of the data pulled from the doctors is still a bit rough, and many of the items have no data inside them. I'm sure that will improve over time. I was able to use this to accumulate 2 years of blood sugar test results (7 tests) to show to my doctor. He only had one in his chart. Those tests were done at multiple labs ordered by multiple doctors. It really impressed my doctor, and helped us come up with a treatment plan much quicker.
Absolutely NO data, it says I've linked to doctors but there's nothing showing. No appointments, no health data, NOTHING! What is the point of having it if it does literally nothing? Fix your crap!
Slower than dialup internet This app is so, so slow. Everytime I hit the save and continue button it took close to 5 minutes to process. It was mind-numbing because my dr's office had 14 pages. I have a new computer and the latest phone so it's not me. It''s the technology. Reading the reviews should tell you all you need to know. I'd rather go to the doctors office early and do paperwork than use this app again.
You can now share your data! Either email your health data, or you can share it via the healthcare industry secure standard ("Direct protocol"). Let your data be free!
We improved the way that we import data from your provider so that if you have multiple people under one account, you can now keep them separate in the app.
General bug fixes.
Styling improvements, including better provider detail pages and more understandable provider search results.