The app is trying to open in a phone I no longer have, also I no longer have ATT & it keeps trying to open in ATT- S7. I have Sprint-note 8 and have the app installed already, why this glitch?? It is annoying, I am having a lot of medical problems. Before the glitch it helped keeping me somewhat calm. Cancer diagnostic testing, patients need a little reassuring. Great way to communicate with your Drs and their nurses. Please please please fix this.
1. Downloaded app 2. Tried to set up account 3. Given error that my email was already associated with an account *thinks, "Really? That's my families very personal and restricted information." 4. Tried to reset password 5. Given error that no account exists for my email * thinks, "ok... the app has serious issues, but I'll try again in case I misspelled something"* Repeated the whole process #s 1-5, same error results. Will be explaining the issues to all of my providers and advise them against this program as I'm now concerned for security issues if even the app developer can't get his job down right. Free service or not, this is a serious HIPPA concern.
i do not have a verizon cell phone. i have a cell phone you pay for minutes. i cannot download this app. it will not give me any information, so it is of no use to me. i wish we i could have it available on my email.
This app doesn't work after you enter the login information.
Please send me my reports by snail mail. I find this portal very difficult to navigate without starting it back over all over again. I don't feel like I have the time to deal with this and I just keep getting angry instead of feeling good. At my age I don't want to waste time on things that are not productive and in my opinion this portal is not productive. Thank you for your understanding. Jan Thompson
Great concept. But when you launch to see information it gives an error. So, you should probably not release apps until they actually work. I tried this app out about a year ago, it didn't work then either.
Minor bug fixes and updates, including changes to fix many common login issues!