The app is light years away from being user friendly. They also seem to have no concept of time. In the past 3 days, my order has been rescheduled unilaterally by them 4 times. They first rescheduled a couple of times by a few hours, then by a day and now by 3 days. Given that it is already rescheduled so many times, there is obviously no guarantee that the medicines will be delivered on the 4th day either. Best part - they are doing this with Medicines! People's health depends on Medicines!
Nice app but very bad delivery service than its competitors. Should improve it & deliver within 24 hours, or at least within 24 to 48 hours as they say. But disappointingly they are taking almost 3 or more days to deliver. So should really improve it, otherwise people will switch to other great apps like PharmEasy for their faster delivery.
Spoken to shridhar.. He is asking to upload prescription again even when it is already there in app. Bluntly telling me that he is cancelling the order and put reviews on app store so doing the same.. Bad part is u cant reorder medicines which has been ordered in the past and people like shiridhar waste consumers time n money with such ecommerce companies. Will never recommend the app to any one. I told the guy u can place the order n il upload the prescription straight away again but he said he will cancel the order. I would say thats pathetic customer service n pathetic company
Very poor service. Ordered twice and both times same experience. Ordered 4 medicines and got onky 3 and then ordered 2 more and got 1. Not worth downloading and trying. Ordering process is a pain. Lifcare and pharmeasy are way better
This is a fraud site , they do not have medicines in the stock , i have tried couple of times but both the time after 3-4 days they say sorry medicine not available, would recommend not to waste your time on this app , if you want simple crocin or saridon that only u can get. Customer service is pathetic , try netmeds or pharmeasy instead
It is clearly mentioned in the app that they take returns within 7 days. I dropped a mail for return within 7 days but no reply. Then i called cust care and they say they dont take returns. Pathetic service and customer care.
1. Feature to see the order history along with the visibility to prescriptions uploaded.
2. Fix for showing push notification icon for lollipop and above version.
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