Comfort by Mitsubishi Electric

Mitsubishi Electric US

About this app

Comfort is the new kumo! The Comfort app by Mitsubishi Electric allows you to remotely monitor and control the mini-split systems in your home any time from anywhere. Whether you’re out for the day, a few days, or even longer, the Comfort app gives you control at your fingertips. Change temperature, fan speed, and vane direction; set schedules, get alerts and much more.

Ratings and reviews

I was looking forward to this new app, hoping it would fix all the problems of the old one. What a disappointment. A nightmare to setup. Slow. Scheduling is impossible to understand. Zones randomly disconnect. Temperatures change on their own!!! Can't control all zones at once without grouping them together, which makes it complicated to control them individually. I rather go back to the previous Kumo version.

I think I mirror may folks experience. My biggest frustration is that my heat will switch off for no apparent reason. One type of problem is that a new setting is not really applied. The other problem is that the unit will turn on as expected, only to switch off at some random point. So, the wonderful experience is sitting there and noticeing that you are suddenly freezing, and that the heat has been off for god only knows how long. I was a programmer, and this is just not rocket science.

surprisingly worse than kumo. less intuitive setting up a schedule. less flexible with setting up a schedule. less intuitive just setting the device. but the worst is the speed is glacial slow. I reviewed the app before buying my Mitsubishi heat pumps. it looked easy to use. if this app doesn't get much better then I probably won't be using the app at all.

What’s new

Hi! We are continuing to listen to feedback and make improvements to the Comfort app as quickly as possible. This release includes:
- Improved connectivity
- Fixed not able to find wireless sensors for pairing
- Additional wifi reconnect options
- Restored ability to switch between Summer and Winter schedules
- Ability to change group name from group details
- Reduced forced logouts
- Improved Alexa integration flow
- Disabled unnecessary low battery notifications