If I have traveled to Cedar Rapids & wish to see which dining places I can use my benefits card, the app is of no help since it will not display all the qualified places. I must carry my benefit booklet. So, why is the app an advantage?
The Vendors listed won't accept the app. They insist on seeing the card.
Here is an update... I sent feedback about my problem that many others had too. The bug was fixed almost immediately. Now that is service!! The same problems as others reported. Every time I try to use it, it says unfortunately it has stopped. I uninstalled it and reinstalled it. It worked one time and then crashed again.
Will not open. Keep getting message..."Unfortunately, MemberCard has stopped". Tried uninstalling, re-installing, and still nothing. When we got our actual member card, it came with info about the app, and I installed immediately. It WAS great to look up different benefits, and I even used it at a local restaurant. But there seems to have been a recent update, and ever since then... nothing. I would give ZERO stars if I could. If it gets fixed, I could re-rate. FIX THIS!!! PLEASE!
If I could give 0 stars, I would. Every time I install the app and attempt to create an account I have no success! After inputting my email address and creating a password, it doesn't allow me to input my access code. My code has an S in it, and every time I type the S, the app changes it to a 5. This results in an incorrect code and, of course, the app won't create an account. Very frustrating and extremely disappointing. It's difficult to believe my station, NET, has allied itself with this horrible app.
Unable to sign in, keep getting app keeps stopping error. Was great when it worked.
Bug fixes and improved user experience.