For such a popular app, needs improvement It's OK, and I use it quite often, but it's also annoying. For example, it should default to 'open venues' (and make the user aware) and you should be able to sort venues by 'those closest to me' like you used to. The map view is handy for a quick overview, but not for selecting a venue. Overall, it does a job, but with all the competition out there it needs a serious facelift. Put some effort into an improved user experience please!
Great but needs an important feature As mentioned, app works well enough however needs to estimate delivery time. I've been caught out a couple times now where I've paid, but then found out the estimated delivery is 1.5hrs...
Restaurants all say 10pm close time. Try placing orders at 9:40 and they say closed on everything. Advertise correct times ffs. Not many options available. All just Indian food.
Massive flaw in payment timing Menulog works well when it works. But the payment is submitted when you submit your order - *not* when the vendor confirms they can supply your order. This means if there are server issues or the resteraunt can't supply - your payment has still gone through, and there doesn't seem to be an auto refund in these cases (at least not as soon as your order fails/vendor denies which I would expect). This is a very big flaw.
Best app ever 👍 I love that I can pay online and not have to worry about not having cash on me which I never have! And the advanced features so you can customise a dish is awesome!
Love it It's good to use when you have the boys over watching footy and a few beers, quick and easy. 👌
- We've improved our search results pages so at-a-glance you can now see if a restaurant is open or only accepting pre-orders.
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