Meralco Mobile

3.5
17.9K reviews
1M+
Downloads
Content rating
Everyone
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About this app

Meralco Mobile app gives customers the power to access to their Meralco account 24/7.
With Meralco Mobile, customers can:
1. View and pay bills 
2. Report an outage 
3. Inquire and give feedback
4. Get notifications from Meralco
5. Compute the cost of using appliances with Appliance Calculator and Orange Tag
6. Get energy efficiency tips and updates on exclusive appliance promos with Bright Ideas
7. Find the nearest Meralco Business Center or Bayad Center
 
Please note that the Meralco Mobile app requires access to the following services to operate properly:
* Camera: Allows the Meralco Mobile app to access your device’s camera. You can use your camera to take photos and upload together with your reports on brownouts, busted lights, leaning poles, etc.
* Storage: Allows the Meralco Mobile app to access the media library of your device for you to attach photos / videos when reporting brownouts, busted lights, leaning poles, etc.
* Location: Allows the Meralco Mobile app to access your location to show nearby Meralco Business Centers and Bayad Center branches.
Updated on
Apr 21, 2022

Data safety

Developers can show information here about how their app collects and uses your data. Learn more about data safety
No information available

Ratings and reviews

3.5
17.9K reviews
Buraaay
May 1, 2022
I am only using this app as a tracker for my next bill. However, what really annoys me is the notification that's forcing me to change my password. I always forgets my old password since the app is always forcing me to changed it. I don't see any reason though to change my password since it is only a tracker. I don't think that is necessary.
2 people found this review helpful
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Jogee Cruz
May 9, 2022
I like using this app. But I can't use it now as it's saying that my password is expired even if I just changed it yesterday. And the new password I used yesterday is not recognized and my old one is also not recognized... I'm locked out.
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Earl Carlo Gaspar
April 28, 2022
Updated to the latest version, then the app signed me out saying that my password has expired. It prompts me to change my password, but I already forgot my old password, and there's not even a Forgot Password option.
1 person found this review helpful
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Meralco
April 28, 2022
Hi, Earl. We’re sorry to hear that you are experiencing difficulties with the Meralco Mobile app. Try to clear the data as well as the cache and restart your device to help fix the error. If the issue persists, kindly send the error screenshot to our Facebook (facebook.com/meralco) or Twitter (twitter.com/meralco) for proper assistance. Thank you!

What's new

As part of our commitment to serve you better, we've updated our app to improve your online customer experience:

1. Enhanced Outage reporting and bug fixes
2. Uphold security by endorsing change of password
3. Performance fixes for Android users
4. Refined log in for users with accounts linked to Google or Facebook
Make sure you are using your mobile phone’s latest OS to enjoy our app’s full features.

#MorePowerToYou