Meralco Mobile

3.2
18.3K reviews
1M+
Downloads
Content rating
Everyone
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About this app

Meralco Mobile app gives customers the power to access to their Meralco account 24/7.
With Meralco Mobile, customers can:
1. View and pay bills 
2. Report an outage 
3. Inquire and give feedback
4. Get notifications from Meralco
5. Compute the cost of using appliances with Appliance Calculator and Orange Tag
6. Get energy efficiency tips and updates on exclusive appliance promos with Bright Ideas
7. Find the nearest Meralco Business Center or Bayad Center
 
Please note that the Meralco Mobile app requires access to the following services to operate properly:
* Camera: Allows the Meralco Mobile app to access your device’s camera. You can use your camera to take photos and upload together with your reports on brownouts, busted lights, leaning poles, etc.
* Storage: Allows the Meralco Mobile app to access the media library of your device for you to attach photos / videos when reporting brownouts, busted lights, leaning poles, etc.
* Location: Allows the Meralco Mobile app to access your location to show nearby Meralco Business Centers and Bayad Center branches.
Updated on
Jul 7, 2022

Data safety

Developers can show information here about how their app collects and uses your data. Learn more about data safety
No information available
3.2
18.3K reviews
ri ca
July 26, 2022
The app feels unsafe and personally I find it not user-friendly. It asked me to log in via facebook but after a couple of validations, it transitioned to the facebook app, it indicated that system ran into some error. It felt like my personal data could have been compromised.
Did you find this helpful?
Meralco
July 27, 2022
We're sorry you experienced this, Rica. Rest assured that our app/website has reliable cybersecurity measures. You may check our Privacy Policy to see how your data is being collected, used and protected by our website. For other concerns, feel free to send us a message on Facebook (facebook.com/meralco) or Twitter (twitter.com/meralco). Thank you!
Nikki Ababon
August 10, 2022
Not reliable!!! We been using the calculator several months since this mobile app was launched/advertised as we really need to have a dividend computation in our household.But since last month the calculator stops working accordingly it only show the rotating loading prompt whe you are trying to open the appliances drop down. Can we have someone fix this bug or what as we really need to access the calculator every month. I sent a message to your official page no one is answering.
1 person found this review helpful
Did you find this helpful?
Meralco
August 10, 2022
We apologize for the experience, Nikki. Some of the Meralco Mobile App features are temporarily unavailable due to maintenance activities. Rest assured that these concerns/issues will all be addressed as soon as possible. We are hoping for your utmost understanding until the Meralco Mobile App is ready to give you a smoother experience. Thank you.
Ling Marcelino
July 16, 2022
Can't even register for an account. I have tried to enter the correct kWh and Billing Dates for 3 different monthly bills within the last 6 months, but it's still saying my details are incorrect. Useless!
2 people found this review helpful
Did you find this helpful?
Meralco
August 2, 2022
We're sorry you experienced this, Ling. Try to clear the cache and restart your device, then try to register again. You can also try to register on our Meralco website (online.meralco.com.ph). If the issue persists, please send us a message on Facebook (facebook.com/meralco) or Twitter (twitter.com/meralco) for further assistance. Thank you!

What's new

Meralco App Powered Up! The latest version allows you to:
· Login smoothly
· Enjoy usability improvements with an easy to use design
· Get your payment posted in Real-Time*
· See your CAN (Customer Account Number) to manage your account better

Download Now!
#PowerUpWithMeralcoMobileApp

*Real-Time posting of payment through the app is available from 7am-10:59pm daily