I have been using this app for over a year now and love it! It's a far better experience than with other apps and if you run into any issues than the folks at Mercari are there to help. I recommend this app to anyone and everyone I meet, that's how much I love buying and selling on here! So stop thinking about installing it and just do it! You won't be sorry.
Literally the worst selling app ever! It's waste of time I can't post anything without getting it removed. Also my account got banned for 24 hrs just for posting a tv! This is honestly unbelievable never using this app again. And I recommend no one out there use this app because it's literally useless.
Mercari is awesome. I love it. I would never go back to ebay. Its super easy to use on my phone. Its easy and quick to post. I have had no problems whatsoever with Macari. I had one question for them, I emailed it within the app and I had a response+resolution within 30 mins. I didnt have to call and listen to recordings and sit on hold for 20 mins and then get no resolution from a rep. 💘.
Horrible app. The customer service is terrible. They don't protect the sellers at all. If a buyer scams you, they still side with the buyer and you loose money. Better go with eBay, Vinted or Amazon. At least you get great service, comparing to those idiots.
Full of fraud sellers, takes too long for them to issue you a refund and they respond "24" hours later. Absolutely pathetic. And guess what? Fraud sellers are still allowed to sell and scam you, they don't get shut down. I advise you unless it's transaction is through PayPal and fully through PayPal there is no grantee of your money back, they have a PayPal option but when you offer a price you have to use your card. So far worst experience and I would advise people to avoid this app. Need major huge improvements, they do not have a direct number either.
This APP "company" should be ban for the android store. They are useless, and never respond back and if they do it takes them 24-30 hours then they ask for proof you send them you explain they don't care. Another 30hours waisted and your out of time. You literally can sell something and send box of feces and get away with it.
Bugs were squashed and performance was improved. Keep the feedback coming—we’re listening and working on your suggestions.