MetLife Pet

4.2
1.1K reviews
50K+
Downloads
Content rating
Everyone
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About this app

At MetLife, we know you expected a lot of things when you became a pet parent. But, there’s some things you likely just didn’t expect. Like everything you need to keep track of when it comes to caring for your pet’s health and wellness. This is why we created a new version of our MetLife Pet app for our policyholders. It’s now easier and more convenient than ever to care for your pets’ health and wellness with confidence – all in one place!

Download the app to read informative articles about Pet Insurance, locate a Pet Service Finder, get a quote, and have a customer service chat (10 AM to 6 PM EST).

When it’s time to submit a claim, simply take a picture of the invoice and notes and submit your claim - all from your mobile device! 80% of claims are processed in 10 days or less and you can follow your claim’s progress right from the app.


Pet Parents can the MetLife pet app to:
-File a claim
-Submit claim documents
-Check claim status
-View coverage & remaining plan limits
-View messages and receive alerts on the status of your claims
-Manage pet insurance and your pet’s health records
-Access live 24/7 Telehealth Concierge chat*
-Read personalized pet articles
-Find nearby pet services


The MetLife Pet app also gives you access to chat with a helpful team member should you have any questions about your claim along the way. Of course, you can still always reach a team member via phone or email as well.


Not a policyholder? Get a free quote at metlifepetinsurance.com in minutes.
Updated on
May 30, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Personal info, Financial info and 4 others
Data is encrypted in transit
Data can’t be deleted

Ratings and reviews

4.2
1.07K reviews
Mei Douthitt
July 7, 2024
This app may be good, but it continually returns the useless error "Something went wrong." You can't log in, you can't enter a proper policy number, you can't enter a proper email: all such attempts return an error. The fix was to remove security and put myself at risk by forcing me to not use the VPN. Without the VPN it works.
Did you find this helpful?
MetLife Inc
July 8, 2024
We are sorry to hear of your frustrations regarding your experience with the MetLife Pet app. We would like to speak with you regarding your experience. Please email us, with your contact information and user name, at pet_feedback@metlife.com and a team member will reach out to you directly. Thank you. – The MetLife Pet Team
Nathan Williams
March 31, 2024
Unable to use the app. The app won't even launch from Samsung Dex, just immediately crashes. From the phone directly it launches but immediately pops up a message saying "something went wrong". can't do anything else. The website is also returning a "server error" at the moment as well, although I have been able to use it in the past. Not a good look MetLife
2 people found this review helpful
Did you find this helpful?
MetLife Inc
April 1, 2024
We are sorry to hear of your frustrations regarding your experience with the MetLife Pet app. We would like to speak with you regarding your experience. Please email us, with your contact information and user name, at pet_feedback@metlife.com and a team member will reach out to you directly. Thank you. – The MetLife Pet Team
Prakat Tuladhar