MetLife eServices(Egypt)

MetLife Inc

About this app

***Note: This App is meant for MetLife customers based in Egypt receiving MetLife Group Medical insurance through their employer***


This App is meant for MetLife customers based in Egypt receiving MetLife Group Medical insurance through their employer. MetLife eServices Mobile App is a bilingual online service application that offers convenient and easy access to your policy benefits.

Features include:

- Submit a claim
- Monitor claim status
- Find a medical provider in your area
- View health card
- Request certificates or health card replacement

Ratings and reviews

There are alot of bugs in this application specially in providers network searching, really it was uncomfortable and the results were unrealistic. Also the user experience is very poor and needs alot of improvments. My recommendation is yoh needs to check the competitors apps and compare their functions and UX to be in track. I am recommend to check AXA app it is nice one.

Password was correct 100% as I have it saved under Google password manager but it kept saying that either the username or the password is incorrect, I reset the password and received a temporary password (which I copied to avoid any mistakes) and again, it's not even accepting the temporary password, when I logged in the first time and it was working fine, I wondered why the app has bad reviews, but now I know.

This is the worst insurance company. The application is not updated with the latest service providers, and the functionality for uploading documents is not working. There is a very limited network of pharmacies, and the company has terminated contracts with major pharmacy chains without providing any alternatives.