When it works it's great. You can see who called and when they called at a glance, rather than having to listen through all your voicemails one by one in the regular voicemail application for your phone. However, right now mine is not working at all. All I've got is a black screen and there's no help available to fix it.
I'm devastated.... It deleted my locked messages... My best friend/grandmother passed away in 2015... I locked her voice mails and listened to them when ever I was sad, it was ALL I had of her in the form of live media vs. still photos... And it was deleted by the app. I'm so angry.
MY PROBLEM IS EXACTLY AS CARLA PHILLIPS DESCRIBED IN HER REVIEW. I JUST BOUGHT A GALAXY ON5 AND VISUAL VOICE MAIL DOES NOT WORK ON THIS PHONE AND THE REPS @ METROPCS DON'T KNOW ANYTHING!!!
Hasn't synced since April..... issues regardless of what I try. No support to address this issue. Wish I could give a 0 star or negative star like your deserve. Terrible product and shouldn't even be allowed on a phone much less the default. Fix this issue please
Everytime I recive a voice mail through a phone, I have to go to the app to refresh it, or go to settings to turn the visual voice-mail on, which has been set to on. Even when I refresh it, it takes a really long time and doesn't refresh in the end. I end up just quitting. Really annoying. Wish to get an instant visual voice-mail through this app that I can read immediately.
THERE IS NO VISUAL TO MY VOICEMAIL I GET A VOICEMAIL NOTIFICATION, I GO TO VISUAL VOICEMAIL BUT I CAN ONLY LISTEN TO THE VOICEMAIL, NOT READ IT. THEN IT SENDS THE VOICEMAIL TO ME AS A TEXT.BI DON'T WANT THAT!!!! NO ONE IN CUSTOMER SERVICE CAN TELL ME WHY
Our latest Visual Voicemail release adds support for Android Nougat, improves application stability, and continues to support our Unread Voicemail Widget -- just long press on your homescreen and search for "Visual Voicemail" under Widgets.
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