Not travel friendly If you are in the Military or you simply travel a lot this bank is not for you! They charge you fees just to check your balance if you don't use their atm. Then when I called to correct this the representative acted very discouraged he had to talk to someone. So don't waste your time here. Read the fine print.
Great job gang I'd give it five stars, but there is always room for improvement. I wish we could take pictures of checks and deposit them. But there's always hope for updates! UPDATE: I can see check deposit now, but it tells me I don't have the services necessary to use it. Error??
THEY STEAL YOUR MONEY!! I got a $34 overdraft fee, then the next day a "Negative balance fee! ALL FROM A $1.38 TACO BELL CHARGE THAT I USED TWO WEEKS PRIOR!!! Total MONEY THEY TOOK FROM ME LAST MONTH... $136 in FEES!!!!! Now..... I am glad I checked this morning..... Because THEY are saying my direct deposit and the $130 CASH DEPOSIT TWO DAYS AGO ARE NOT SHOWING UP!! AND MY ENERGY PAYMENT HIT THIS MORNING AS WELL AS THREE OTHER THINGS HAVE LEFT ME AT -$.08 & THEY ARE TRYING TO DO IT Again!!! I'm chasing banks today!
Never works when I need. It always under maintenance or saying data connection unavailable or busy no matter what time if day when even under private WiFi. Real inconvenience especially since the app doesn't even look like they put much work into in the first place.
It didn't change I still have the same app the bank location can not find ,the check deposit doesn't work so what was the update for. If you can fix it and make it better I will rate it higher
1st convenience Bank So far this Bank is doing good. Although I know theres always Negative comments on all banks I gave this one a chance. I love the app! I love the friendly people that work there as well. I would love for them to get with the times and actually have a picture Deposit. I also wished the Bank had more ATMS Not 1 ATM but 2 or 3. But overall I love this bank its awesome and the app works great.
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