Just Installed It. Went to it for Check Deposit. on sign in, It asked me where I lived WHEN I WAS 5! Lucky for me I remembered. When you go to capture check, the photo is fuzzy, when I tapped to capture photo, it cleared up nicely. It would have been better if it showed focus before clicking capture, otherwise it's nice. I like passcode protection, an extra layer in there in case I ever God Forbid, Lost or had my phone stolen. I have a phone with a 21 mgpx camera, FYI. Hope it helps.
The security I love having my account balance in the palm of my hand but I fear the securities for logging in is very rough for the first time. I wish there was a better way of doing that. Just maybe when I'm at the bank there could be a security code from them in person I could input rather than a lot of security questions. I feel that some of the questions have invaded my privacy but I understand why they need these questions. Besides all of this the gui needs major improvements in my opinion. I want to help test.
What..the..hell.. When I go to log into the app on a new phone it will not let me log in.. noooo it gives me this message saying I'm already enrolled in mobile banking..which is great and all.. but I'm on a new phone.. and it will not let me get into my account. This has happened on multiple phones. If my number is already registered.. why is this stupid process even necessary!! Fix it or I'll take my banking elsewhere! And another issue.. the customer complaints being ignored. Unprofessional!!!
Poor very poor I absolute cannot deposit checks through this stupid app. The app has no focus to get a clear picture of the check and I have to keep trying, then it boots me off for being on it to long. Not only do I dislike this app I dislike this bank.
I just recently installed the app. It automatically told me to sign in. How do i do that if ive never created my profile for this. Idk a username and password.. I just barely got this thing. I ho estly dont know how tf to get in
Worst bank ever! Do not join this bank! In store customer service is great but telephone and online this company bites the big one! Even the customer service representative says that it only works half of the time. Wtf?!? I get stonewalled to access my own account! If this is the last resort bank and your only option I'd rather go with a prepaid card and cash the checks at a check cashing place. Be warned of all of their fancy features it's just to lure you in to this half baked bank!
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