The last time I tried t use it to photo deposit it did not work. This time I installed it on my phone and now I cant get my ID and password to work. it just locked me out i'll try it later, may be?
What happened? This app is no longer functional and nothing is being done to fix it. The app crashes daily! It is unacceptable for a mobile banking app to fail so miserably on one of its most important functions: the ability to capture checks for mobile deposits. I rely and depend on my bank to offer the convenience of mobile banking, unfortunately Everbank doesn't view the importance of having a functional app. Therefore I will be closing this account after ban king with everbank for more than 10 years.
Plain and simple, the app sucks. It is impossible to use and no one at Everbank knows how to assist a client - spent an hour on the phone with Everbank Deposit App tech staff and got bounced from one section to another, with NO ONE able to assist.
Last few weeks it gets stuck at they loading screen and tells me to try again later. Basically, it's become unusable. Time to find a new bank....
Cannot even sign in. The sign in button does not work after you enter your username and password.
The app doesn't work. Most of the time it doesn't let me log in. When it does, it fails to take a picture. When I view an account, it doesn't let me back out of that view. For an online bank, a broken app makes banking impossible. I'll start looking at other banks.
A complete redesign of the mobile app.
Simple is fee-free online banking that helps you easily budget and save.
No monthly fee, no ATM fee, high interest checking account with a conscience