
Nicole Ballerstadt
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The app is horrible, it's irritating to put your password in a second time in order to make deposits. Someone should definitely work on making the app more user friendly, I've also had to un-install and re-install several times in order to gain access to my account, keep getting error messages and once I re-install I have to go through the whole registration process. Seriously considering an alternative bank.
1 person found this review helpful

A Google user
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The app always worked fine for the several years I have had it on a multitude of different types of Android phones. Recently however it just gets stuck trying to download updates. I uninstalled it and reinstalled it. The app still states downloading updates when I enter it. Google play says there are no updates needed. It always kicks me out of the app after about a minute or so. I have been trying on and off for about a week now to no avail. I'm gonna keep trying, but it's very frustrating.
10 people found this review helpful

A Google user
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Extremely difficult and cumbersome to use, finger print doesn't work, won't remember passwords, low image quality on check deposits (led to rejected checks). Every deposit returns an error the first time as well, and it seems the stars have to align for one to be successful. I've noticed so many bugs as a user that I find it more convenient to visit the bank in person rather than try to use this app. So many negative reviews since 2011 and nothing has been done to improve this.
16 people found this review helpful