Umpqua Commercial Mobile

Columbia Banking System, Inc.

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About this app

Start banking wherever you are with our Mobile Banking app!

We’re bringing the bank to your business with Umpqua Bank’s Commercial Mobile Banking! Available to Commercial Online Banking customers, Commercial Mobile allows you to make deposits, check balances, make transfers, and pay bills.

Available features include:

Accounts - Check your latest deposit account balances and search recent transactions by date, amount, or check number.

Transfers - Easily transfer funds between your deposit accounts.

Bill Pay - View, pay, or cancel bill payments to your existing vendors and payees.

Mobile Deposit - Deposit checks to permitted accounts. Snap, Tap, and Go.

To take advantage of Umpqua Commercial Mobile, you must be enrolled in Commercial Online Banking. As Mobile Banking and Mobile Deposit are permittable services, please verify with your Company Administrator that you have appropriate permissions before using Umpqua Commercial Mobile.

If you are a Company Administrator and are not able to sign on or permit Umpqua Commercial Mobile to your users, have questions, or would like assistance getting started, please contact Customer Service at 866-563-1010.

All features may not be available in the tablet application.

Ratings and reviews

These are the worst apps ever period both the online and the mobile asa l pps are so hard to navigate. It doesn't matter what you need to do its not easy. It's almost impossible to even see recent transaction history and searching for a transaction is even worse I was trying to confirm some payments and couldn't find them. I called to get help from A representative and they couldn't find them either. So I'm still not 100% sure if those taxes got paid. I was able to confirm 1 of 3

Regularly loses biometric settings. Forced to re-enter username and password. Sometimes still won't login, says info is invalid. Same login credentials work on the web. Umpqua should provide business customers with as good if not better service as their retail customers. But the online business experiences are a complete joke. Been dealing with it for years, was going the "new system" would improve things, but it's just as bad. Seriously considering switching banks at this point.

Frustrating, clunky app that constantly throws an error during log-in stating that username or password is incorrect, even when it's not. After a few failed attempts the account will get locked and then you have to wait for customer service to answer your call. Should you actually be able to log-in and want to deposit a check, the software tends to autocorrect the image your camera takes and makes it blurrier than any other photos you've ever taken. This causes the software to reject the check.