App used to work before latest updates. I get all kinds of error messages. After many tries, I got one deposit to work. The only thing I use the app for is deposits and now that functionality is not working.
Every time I click one of my accounts, I can't get back to the home screen. The back arrow doesn't work on the app, or my phone while in the app. I can't log out or go to something else. I have to close the app and start over to get anywhere. Positive note, I love the pin code entry.
All it says is update, I click ok and it bring me back to the page that says open....what am I supposed to do...it is a continuous circle. I see someone else had the same problem. Just give me back the old one it worked fine. It didn't need fixin
I can't use the app because since the update it now requires me to enter my user id. Before the update I had my user id "saved" in the app and only had to enter the password. It was like that for years and I just don't remember my username. But! There's no way for me to recover my username online. I have to go into a bank branch for that info, which is exactly the reason I have the app, so I don't have to go to a bank. Absolutely stupid design, should have considered how the update would affect that, and there should be a feature to recover the username! There's not even an app support number to call. Worthless.
Haven't been able to sign on to it. It just keeps loading but it never signs in. It did work at some point but it hasn't worked in a long time. The update still doesn't let me sign in.
The old app worked this on removed the app when it updated and now have to go to the app store to open. This is useless
• New look and improved user interface
• Addition of Passcode entry
• Modern access to primary features: Deposit Checks, Pay Bills and Transfer Funds
• Ability to add payees to Bill Pay
• Ability to cancel scheduled bill pay payments
• Ability to view front and back images of processed checks
• Addition of MyMoney Financial Calculator access within the app
Simple is fee-free online banking that helps you easily budget and save.