Can no longer log in What gives, get invalid username when trying to log in. Used to work just fine. Uninstalled, will just have to to go full website from my phone like I used to
Another update...over one month later and still doesn't work...can't believe it hasn't been fixed!!!Update...was working for little bit...now useless again...frustrating..haven't been able to access for two weeks...I give up..loyal ftb customer but this app sucks...I haven't been able to log in for a month...unacceptable..
Fails to provide accurate balance! Balance given is not true amount in acct. as purchase/bill payment amounts are not deducted right after a transaction! Cumbersome! Nervewrecking! Also dislike +/- symbols used before transaction amounts, unnecessary. Banks' I.T. Director who can be contacted by bank officers is obstinate about changing app features as I suggested. So if you truly hate the app strongly suggest finding another bank more concerned with customer satisfaction.
Worked fine till a few days ago. Now I can't even open the app any more. Crashes and wants to send a report but says nothing about how to FIX the crashes.
Mobile deposit won't focus I like the mobile deposit feature, but it never takes a clear picture of my check. I have to take at least a dozen photos before it focuses enough to read the check. This is particularly bad with the back side of the check. 2 of my checks got declined because of this. Please fix!!
Bank of the Year I have never had an issues that first TN couldn't / wouldn't help me out with. Problem solving bank. Lv First TN Bank.
Enjoy Cash Rewards
• Provided for a better bill pay experience
• Bug fixes
Deposit a check, view account balances, pay bills and transfer funds on the go.
Manage your finances, quickly and easily without needing a paper ledger.