Works awesome 90% of the time. So that's why only 4 stars. I transfer money to different accounts daily pretty much and it's seamless and instant. All in all its way easier then driving my lazy butt to the ATM.
Do you need into your account? Well, look elsewhere. When you need into your account (mobile or online) First Merchant's will screw you over and not allow you to view your account. Then when you call to ask about details of your account they will say that they're doing maintenance on their online services and that services should be available after the weekend. Two and a half whole days without access to your accounts and money. This is unacceptable. There was absolutely no warning, and I without a doubt will take my services elsewhere.
The app often won't work at all, preventing me from having access.
Thus app is literally no help. I have tried to set up an online and a mobile banking account but it leads me on endless loops when I tap enroll. Maybe it should just say "go visit your local branch and get this worked out" then maybe it wouldn't waste so much of everyone's time.
This app is never available when you need it... Must there always be downtime all the time?? I need to check my account and I wish I could any time day or night.
Since you changed the format of the app every time you turn around I'm having to uninstall it and then reinstall it..it's becoming a pain in the butt
First Merchants Mobile is proud to provide a NEW user experience for Mobile Banking with improved styles and banking flow.
Simple is fee-free online banking that helps you easily budget and save.
Bank wherever you are with First Merchants Mobile-Tablet for mobile banking!