App semi-works but looks ancient, no material design. Please update the UI it does not fall under the new design language regulations that Google created back in 2015. I can't believe they haven't bothered to update it since then, it is hideous and it makes me hate opening the app. Why is there no fingerprint authentication like a lot of other banking apps, it would be way more secure and convenient. Also no samsung pay or Android pay support, but there is apple pay support? That seems like they're playing favorites. This seems like a half baked version of a beta app that was never released.
Loved this app on my old phone. My husband just recently broke his phone so I traded up and he took my old phone. I factory reset the phone and added the app back on to both of the phone's. The app no longer works on my old phone or on the new one. All of my account info is correct, I've changed the password and security questions a few times to make sure, uninstalled and reinstalled the app, restarted my phone, nothing works. It asks me to answer the security questions and then takes me straight to an activation page for my phone number. I already have an account so it kicks me back to the entry page. I love UFCU, but with limited location I rely heavily on the app to deposit my husband's pay check. This really sucks!
This app has worked 5 times for me at most. I have an almost religious (e.g. irrational and perhaps redundant) faith that the number of times it worked is actually 2. Most times I open the app, fill in my credentials, and watch the loading distractor spin. When that doesn't satisfy I uninstall and reinstall in a somewhat hopeful optimism. Eventually I just give up, read a book, and accept reality for whatever it appears to me to be at the moment.
I had this app on my old phone, when I try to use this one it asks me to enter a phone number to enroll, but it won't sign me in because my phone number has "already been enrolled by another member" which would be me...
The old app worked great. Got a new phone and downloaded the app again and it will not let me sign in.. please fix this issue!
I do not like the new Icon color. It was Orange, now its blue. It was easy to spot on my app page, now it takes longer to find 👎
New look, same great app!
University Federal Credit Union, Local to Utah Loyal To You, Mobile Banking
Check balances, pay bills, transfer funds, view transactions, and much more!
Digital Banking app: Securely manage your accounts from your mobile device.