Good app when started I was very happy when I first heard about ghmc going digital. My happiness almost doubled when most of my complaints were resolved. Getting calls concerned team,followup and SMS tracking is excellent. But in recent times the app performance has come down. Frequent crashes and waiting for internet connection issues are downplaying the motive behind developing such a useful app. I hope this issues are fixed at the earliest
Useless app Just entered a issue in our locality and app showed that the compliant immediately assigned to a officer. That's the only thing works in this app. The person who it was assigned to outrightly rejected and shunned the responsibility and mentioned that it does not belong in his department at all and asked us to complain to another department by going to their office. What the use of such a bad app if it can't even assign to the right person and no authorized workflow? Waste of time and much ado about nothing.
Needs improvements The officer can resolve the complaint without attaching any proof. I have seen that 3 of my complaints were resolved falsely. Also there is no way to hold the officer accountable for the resolution as there is no audit happening on the resolved complaints. And even if the audit is happening offline in GHMC, as a citizen I have no way of knowing about it. In other words there is no transparency. GHMC officers are free to abuse it
GHMC tells traffic signal not working is not their jurisdiction cleaning roads may only work. remaining all will not come under ghmc jurisdiction as ghmc officer told.then why the app is given with the option traffic signal not working. also ghmc suggest me to go in person to nearby police station and give a complaint. hatsoff ghmc.thanks for free advice
Request for new features I want features like 1)add multiple images to complaint 2) delivery status of complaint to the official 3) a message from the officer for time to be taken to complete the task 4) report option if officers are not responding
No Action at all No Action at all on my earlier Complaints. Now unable Register a new one, the app is not working at all. The drainage in the 8th lane (Adjoining ICICI Bank) of Addagutta Society, Opp. JNTU, Pragatinagar Road, Kukatpally overflows frequently with foul smell and no action is being taken.
- Added support for Warangal city
- Bug fixes
- Perf improvements
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