appWash by Miele

Miele Operations & Payment Solutions GmbH

About this app

Doing laundry with appWash has never been easier! Book a washing machine or tumble dryer online with just a few clicks and pay cashless.
Check at any time and from anywhere whether a machine is free and save yourself the waiting time or plan your next wash in advance by reserving a machine for the next few days.
Top up your credit via the many available payment providers and you're ready to go!

And have you had enough of doing laundry? No problem!
You can withdraw all your remaining credit at any time.

If you have any questions or problems, you can contact our support team 24/7. Simply send us a message via the in-app chat.

Who is behind appWash? We are a 100% subsidiary of Miele, born from the idea of following digital trends and making our customers' work processes easier. Together with Miele Professional products, we offer innovation and quality from a single source.

Ratings and reviews

Routinely fails to connect to the washing machines, and there's no visual conformation on the machine if the payment is successful. Reloading credits on your account kicks you out to your browser and is messy, and the in-app laundry timer counts up, not down, so it's hard to tell how long your laundry will take.

Two days without connection left me out of pocket and hours wasted. The machines kept experiencing connectivity issues. The advice was to continue trying. Each time the connection failed the amount was refunded. Except for one time where an error caused the payment to go through despite the machine not starting. They are refusing to refund me because I didn't use a new machine straight afterwards. Even though it was impossible for me to do that due to said connection issues. Scandalous!

This app works fine I suppose, but I hate that we live in a world where using an app to do laundry is an acceptable practice. I'm no luddite, but what's so wrong with using a credit card or coins? And frankly, running something like this can't be cheap, and it shows. The prices for doing a load of laundry are easily double what they would be otherwise.