my kid really enjoys it,but its been a few days now that it has some serious issues. when trying to access games it takes some time to load and the it displays the message "something went wrong". no details...tried everything i could and no results. i purchased a subscription also and when i had to download the games,same message"something went wrong" and thats it. its annoying and frustrating...he really wants to play and i have to tell him it doesn't work. canceled the subscription and took a refund.
179 people found this review helpful
January 13, 2021
Hello and thank you for your feedback. We are really sorry you had this bad experience :( We are currently working on solving the issue, please expect un update by the end of the week. Be sure to update to the latest version or write at customer services at email@example.com if you continue to face problems.
in the discription it said that you get acsess to all their apps, but when i open the app I don't see all the apps, the TV app is missing from this interface, and so are some of the other games. I'm thinking of getting a membership, but i woud first like to realy know what is included in this app.
144 people found this review helpful
September 28, 2020
Hello and thank you for your review. All Car City apps are included in the game: make sure to update the app to access new content. The TV interface can be accessed by clicking the "cinema planet" or the top button with a TV. Some content is only accessible to premium users, but we make sure to have free content for everyone. Hope this helps you.
Only tried 2 games so far and my child liked them, but the "mango" loading screen afterwards took so long each time, even I lost patience (more than 60 seconds).... I'm not sure what the problem is but it's basically unusable if you have to kill the app and restart after each thing.
86 people found this review helpful
December 14, 2020
Hello. We are aware of this issue that appeared since the last update. We are currently working to fix it, an update will come as soon as possible to reduce the loading time. Thanks for your feedback! :)