Pros n Cons Pros :Nice to have an app and easy booking. Cons:1. Taking lot of time for payment process.After payment successful not showing up ticket but showing up the payment page again,its confusing if the payment is successful or not..2. no SMS received..received mail but with no seat number in it..3. ladies seats are not showing up while selecting seats which will lead to mess during boarding the bus. 4. User credentials are working with app but working from browser.
Charging more if we do on-line. Counter rates are less than this (₹ 100 variation minimum). No response at all if we ask about this. They say they will get back and that's it...KPN has lost its good will long back. Till another player comes in KPN can enjoy...time is not far for the bouncy rides. Staff behaviour no comments. They consider themselves as demi God.
Cheating travels. Please don't prefer it. Very poor hospitality. Damaged bus condition. Taking 2 to 3 times of market ticket value and giving very poor service. This is why we mean it cheating and rated here poor. We give money for what ? Damaged bus condition, uncleaned bed sheet, no water provided, irresponsible staff, not safe to travel. Ticket is x 3 times.
Pure Racism. Drivers are extremely rude to non Tamil speaking passengers. Most of the KPN staff expect you to learn Tamil and then board the bus. Dirty buses show their state of mind.
Unsafe Travelling in KPN Very Very Very Poor in terms of Punctuality. They always comes to the pick-up point after hours of delay. But they reach the destination punctually. Here the question arises about how fast they drive to reach the destination. I really don't think it is safe to travel in KPN. I value my life, so I'm never choosing KPN again. If you value your life, I suggest you, DON'T CHOOSE KPN TRAVELS.
Dont even consider installing. Open loot of money - I tried booking a ticket as I fell a prey to their 5%app discount. Ticket was not booked but payment went through. They dont have any help desk. The email id has not responded for 15 days. This app is a joke and a money laundering machine.