My Mitsubishi Connect

Mitsubishi Motors Corporation

About this app

Mitsubishi Connect is an innovative platform of services that provide vehicle owners with a safe, secure, and convenient driving experience. The My Mitsubishi Connect Mobile Application allows users to register and access the Mitsubishi Connect services. This includes the ability to request remote commands to your vehicle such as remote start, door lock/unlock, horn, lights, schedule dealer services, car finder, and parental controls. Plug In Hybrid Electric Vehicle services include ability to view charging status, manage charging schedules and settings. The mobile app also allows users to manage their account settings and notifications, as well as to contact Customer Care for inquiries on the Mitsubishi Connect Safeguard and Remote Service Packages.

Applicable Model:
• Select 2018 model year or newer Mitsubishi Eclipse Cross
• Select 2022 model year or newer Mitsubishi Outlander
• Select 2023 model year or newer Mitsubishi Outlander PHEV

* Note: Active subscription and Mitsubishi Telematics Control Unit equipped vehicle is required to use Mitsubishi Connect features in the app. Access is subject to cellular network availability and coverage limitations

Ratings and reviews

Pretty good, but the Android back button doesn't work. Just closes the app. Have to use the on-screen button placed in the worst possible location, upper left. Probably due to designing for iOS, and not properly adjusting for Android. Also, cost beyond initial trial is excessive for what it provides. It's rent seeking, taking advantage of an effective monopoly once the car is bought, not an appropriate price relative to what it must cost to operate the service.

Has trouble when connected to certain public wifi. When changing connections, it logs you out of the tool. I've also had several cases where the remote temperature said it was successful but the vehicle didn't actually turn on. Had a case recently where the app said the car didn't turn on but the car did. I was able to turn off the car warm up via the app. overall decent app, wish it had some more features but the connection issues are vexing.

Update: 2 years later, the app is noticeably more reliable in the past year. Everything functions as it should and works a little bit faster too. How can such a big brand offer (paid) Safety features that randomly sometimes don't work? Like what? Lost or locked out somewhere dodgy? Try your luck. This app is so unreliable. When it works it's great and simple to use but it's annoying when it won't work. I can only image how many people it's let's down in crucial situations.

What’s new

Bug fix and enhancements