My Mitsubishi Connect

Mitsubishi Motors Corporation

About this app

Mitsubishi Connect is an innovative platform of services that provide vehicle owners with a safe, secure, and convenient driving experience. The My Mitsubishi Connect Mobile Application allows users to register and access the Mitsubishi Connect services. This includes the ability to request remote commands to your vehicle such as remote start, door lock/unlock, horn, lights, schedule dealer services, car finder, and parental controls. Plug In Hybrid Electric Vehicle services include ability to view charging status, manage charging schedules and settings. The mobile app also allows users to manage their account settings and notifications, as well as to contact Customer Care for inquiries on the Mitsubishi Connect Safeguard and Remote Service Packages.

Applicable Model:
• Select 2018 model year or newer Mitsubishi Eclipse Cross
• Select 2022 model year or newer Mitsubishi Outlander
• Select 2023 model year or newer Mitsubishi Outlander PHEV

* Note: Active subscription and Mitsubishi Telematics Control Unit equipped vehicle is required to use Mitsubishi Connect features in the app. Access is subject to cellular network availability and coverage limitations

Ratings and reviews

This app does not work for me the way it is intended. When I activate the start up to the vehicle, sometimes it takes up to 3 minutes to finally start. Other automakers have a functional button on the key fob and they are able to start the vehicle more than 3 feet. The feature could be better. It would be better if the startup was on the fob and was able to reach more than a few feet. The vehicle doesn't really get hot or warm kn the inside at 10 minutes of running.

App rarely works. It always says there is no internet connection when there is full wifi or the vehicle doesn't meet conditions for auto start when doors are locked. It shows some doors open when they aren't. I've uninstalled and reinstallled the app several times since getting the vehicle. I wish I could just get a fob for auto start. I don't care about the rest of the features they force you to pay for. I likely won't renew the subscription.

Update: 2 years later, the app is noticeably more reliable in the past year. Everything functions as it should and works a little bit faster too. How can such a big brand offer (paid) Safety features that randomly sometimes don't work? Like what? Lost or locked out somewhere dodgy? Try your luck. This app is so unreliable. When it works it's great and simple to use but it's annoying when it won't work. I can only image how many people it's let's down in crucial situations.

What’s new

Bug fix and enhancements