My Mitsubishi Connect

Mitsubishi Motors Corporation

About this app

Mitsubishi Connect is an innovative platform of services that provide vehicle owners with a safe, secure, and convenient driving experience. The My Mitsubishi Connect Mobile Application allows users to register and access the Mitsubishi Connect services. This includes the ability to request remote commands to your vehicle such as remote start, door lock/unlock, horn, lights, schedule dealer services, car finder, and parental controls. Plug In Hybrid Electric Vehicle services include ability to view charging status, manage charging schedules and settings. The mobile app also allows users to manage their account settings and notifications, as well as to contact Customer Care for inquiries on the Mitsubishi Connect Safeguard and Remote Service Packages.

Applicable Model:
• Select 2018 model year or newer Mitsubishi Eclipse Cross
• Select 2022 model year or newer Mitsubishi Outlander
• Select 2023 model year or newer Mitsubishi Outlander PHEV

* Note: Active subscription and Mitsubishi Telematics Control Unit equipped vehicle is required to use Mitsubishi Connect features in the app. Access is subject to cellular network availability and coverage limitations

Ratings and reviews

Update: 2 years later, the app is noticeably more reliable in the past year. Everything functions as it should and works a little bit faster too. How can such a big brand offer (paid) Safety features that randomly sometimes don't work? Like what? Lost or locked out somewhere dodgy? Try your luck. This app is so unreliable. When it works it's great and simple to use but it's annoying when it won't work. I can only image how many people it's let's down in crucial situations.

Unreliable! NEVER works when I need it. Works fine when it's 65 deg and I don't need to start my car, but NEVER works when it's cold out and everyone is most likely also trying to use the app. When logging in, I see msg saying "logging into your account", then "getting your vehicle information", then sits there for over a minute until it times out and I get "Unable to sign in. Please try again". I call them to open a ticket and their response is always, "we're having an app problem." FIX IT!!!!!

Has trouble when connected to certain public wifi. When changing connections, it logs you out of the tool. I've also had several cases where the remote temperature said it was successful but the vehicle didn't actually turn on. Had a case recently where the app said the car didn't turn on but the car did. I was able to turn off the car warm up via the app. overall decent app, wish it had some more features but the connection issues are vexing.

What’s new

Bug fix and enhancements