myCricket

Cricket Wireless LLC

About this app

Need a new life hack? Download the myCricket App!

Redesigned with you in mind, the myCricket App is simple, seamless and FREE. It gives you the freedom to manage your Cricket Wireless account anywhere, anytime with just the tap of a button.

What to Expect:

Account Home Screen
No need to wonder about the status of your wireless account because we’ve made it easy to stay up to date on payments, plans, data, due dates, and exclusive offerings.

Payments
Want to make a payment without the hassle of phone calls and store visits? Consider it done! Check out all of the easy ways to pay and save up to $60/year with the Auto Pay credit.

• Credit/Debit Card
• Cricket Refill Card
• Gift Cards
• Google Pay
• Samsung Pay

Plans and Features
Our range of plans and features lets you choose what best fits your budget and lifestyle. Use the app to customize each based on your needs.

Data Usage
Tired of going over your data each month? Our data usage gauge and countdown clock will keep you updated so you’re always in the know about how many gigs of data remain each month and how many days of service you have left in your current billing cycle.

Support
Maybe you need a question answered or maybe you’re little curious. We can handle both! Organized by categories and popular topics, we provide answers to frequently asked questions. If you hit a snag, one of our talented support reps are here to help troubleshoot.

And lastly…our newest addition to the app:

Shopping
If you have an unlocked device and wish to switch from your current carrier to the Cricket network, we’ll guide you through the seamless process of transferring your phone over – all through the myCricket App!

Due to its user-friendly interface and useful features, people may experience the following:

Excessive smiling
Reduced stress
The urge to leave amazing Ratings & Reviews
A sense of accomplishment

But don’t take our word for it. Download the app for yourself and have something to smile about.

Ratings and reviews

The app used to work fine, but it's been horrible lately, constantly crashing, not letting me sign in to my account, it keeps saying it's gotta make sure it's me, says it'll send a verification code to my phone number, never does, when I push send again it crashes again and nothing happens still. I've been trying to make my payment for my Cricket service, but I refuse to pay extra just to pay my same monthly bill as always over the phone with a call, or in person by going to a store.

I had trouble with my voicemail locking me out. Went to the app, got sent into a loop to nowhere, so went to the website, same dang loop. Finally went to the local store. The woman there is magical🤩. Now I have a different problem with voicemail (can't delete old messages) but the app wants me to go to Facebook for customer service. My Facebook has been hacked & there are "3 of me" on there so I don't feel comfortable using Facebook for anything. I'm having to go back to the magic lady. Damn it

this cell service has went to hell. 90% of the time I cannot log into the app. it's stuck on the green screen. I follow all the steps and still no luck. then I give up and wait a few days usually around payment due "conveniently" I'm able to get into it. Also if you try the web browser it asks you to login only to immediately log you back out. this has happened for several months at minimum. Also I've changed my auto payment to a different account and yet the old keeps getting charged. 🤬

What’s new

Hey Cricket Nation! The myCricket App has been updated to ensure our features continue to run efficiently. We had a few bug fixes, some back-end improvements. We’ll catch you at the next update.