Review from Pu Wei
How do I get my deposit back?
This app keeps asking me to resubmit my identification. I have an old passport photo with long hair so it doesn't seem to like it. I have tried to email mobike support and they have been of no help. We were corresponding over two weeks (about 15 emails) and they keep saying the same thing and ignoring the previous emails.
Bikes are good, better than competitor. Latest version of bike look nice, but no where near the usability of the older version with gears. Can't go fast enough for longer distance. Buggy app, need to reopen app after unlock error or faulty bike
Used to be perfect but today at bukit panjang 10 bikes were all under maintenance and I have to force shut down the app before I can try opening another bike. Took me a good 10 mins before I managed to unlock a faulty bike which was the only one not under maintenance. Even though so many bikes were beside me. Please fix.
The idea is nice, but the issue is with people... In my town in rural China, the locals hide these bikes in their apartment, or simply remove the QR code and number from the bike so that it becomes their own personal bicycle... I'm sick and tired of people behaving like this, I've reported it to the developers on numerous occasions and nothing has been done! The only mobiles that I can find parked in my town either have no QR code, or are 'out of service'. It's a really maddening experience!
Horrible to use. When you try to zoom out on the map it automatically zooms right in to the max and says no bikes in immediate area. Works OK if you don't try to zoom out, but this isn't very practical if you want to see any further than your immediate area.
good,but -the apps map need to improve. -bike pointing location quite away from actual location. -bike light not power on at night when ride. -the auto gearsystem is killing my leg.pls remaint the manual gearsystem.
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the world’s first dockless and cash-free bike share platform