This app was so useful until i wasn't able to view my transaction history and can't use the buy load option anymore. Tried sending an email and calling their domestic care hotline which did not really helped to rsolve the issue at all. Uninstalled and reinstalled app several times but it is still not wotking!
Error! I just activated the app , took me a month and now I have it activated I cannot use it! The transaction history is not working and it keeps on giving error page cannot process request please try again later. how many times do I need to try? gosh!
The app is great since I am able to pay may bills. But few months ago, I started having issues with my transaction history since it's not loading up. So, if you'll be able to correct the issue, I'd be happy to give you 5 stars for this app :)
Do it via Branch It is 100% easier to request a new application via union bank's branch. Just fill up the umobile form and present a valid ID within 2 daya you'll get an email and text confirmation. I gave up on trying to register this myself honestly I waited over 2 months but deicded to ask the branch and they were very helpful.
First u need to call to activate. Then u'll be asked to wait. Next u get a text saying u can now download the app. It doesnt stop there. Enter ur phone # to get the activation code but u cant continue w/o the MPIN w/c is said to be sent via email (w/c takes forever and a day)...who knows what step u need to do next before u'd finally have the app. With BDO and BPI: 1. Download the app 2. Enter ur e-banking id and pw 3. Ur in!! Banking doesnt have to be complicated, does it? That's why u want the app because it's suppose to make it a lil easier.
User-friendly but... I hate when I had to call your hotline in order for me to register and I waited for two days to activate this app. It was very inconvenient unlike other bank's app. But overall experiences was good and this is very easy to use. Very user-friendly.
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