The transaction history is very confusing and shows the same thing 3 times in a row for no reason. Also it doesn't let me login in half of the time and the customer service was very slow. They didn't speak English very well so it was hard for both of us to understand each other.
I think this is one of the worst apps I've ever tried to figure out, I went through the entire process of setting up my account. When suddenly there is a error every time I logged in. I went back to change the password and it still an error with the temp password they gave me. This app definitely needs work, and by the looks of it everyone here is saying the same thing. So rapid if you're reading this you may want to do something about this before we go somewhere else. Message...
This is the worst app ive ever encountered! It was so glitchy it didnt even let me setup and login w.out going blank or freezing and closing on its own! I haf to just stop trying and uninstall! I sent the feedback about it...they indeed DO need to fix this!
I wish there was a minus side to the rating scale so that I could give my true rating! This is a terrible app, and based on the ratings, not much has been done to improve it!
This and the company sucks... They keep deactivating the card for absolutely no reason... The customer service sucks... They don't listen... Had a representative try to get me to give her my routing & account numbers... My boyfriend authourized me on his account... Been calling trying to fix the same issue for a week and a half ... All of a sudden they are saying there is an authorized user on the account, but it's not me... Was I sure I knew my name!?! Seriously!!! Makes me wonder who's name is authorized after that representative asked for my bank account info!!? absolutely terrible... They practically charge you just to look at the card there are so many fees... Stay away!!!! Many more reputable companies with better customer service out there
This app is really bad. The transaction history is so hard to understand. Every transaction shows a reconciliation transaction that just adds extra confusion. It is useless to even try to understand the activity.
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