App needs work. If you just download the app and don't already know that you need to go ONLINE to sign up before you can even access the app then I'm sure your good. If your like me and don't have super powers the app tells you to call in. Then the CSR simply directs you to the website for sign up. Thus wasting your time. As I told the CSR. It would be much simpler if the people who maintain the app just puts that you need to go online instead of wasting time calling in. Jumping through all the hoops.
Great no issues I feel sorry for the people who have experienced problems with this app because i have never had an issue. This app is easy to use, and i love it. One update id really like to see on the app is the ability to turn on/accept the purchase rewards like on the rapid website.
Worst POS. Ever. I couldn't believe when my place of business decided to replace legitimate direct deposit with an extra unnecessary plastic credit card and app like this. Took forever to set up and constantly has issues with connectivity. Not to mention the dollar fifty I have to spend to transfer cash from my minimum wage job into my actual bank account. No direct deposit either. BS bloatware to maintain just to get my paycheck. Only 4 free transactions per month. If I could give this zero stars, I would.
Sometimes it let's me log in, sometimes it doesnt. When it does log me in I try to look at my transactions, and it says error. I can't put anything into savings or is says error. This app needs a lot of work.
Worst Experience of my Life! Won't even let me log in to the app. Just says, "please wait" for 30 minutes, then goes back to the login page. I have to agree with the consensus here. Even when I contacted customer service, I was speaking with an imbecile. He had to ask me for my phone number 7 times because obviously it was too many numbers for his brain to handle. Every aspect of rapid is horrid. Avoid them if possible. If not, I feel for you
The App and the Card is Garbage..... Stay away if you can too many fees to use your own money. How you charging the consumer to use their own money just don't make sense. But this will be the last week for me. Can't deal with companies who charge for something that should be free and they charge for everything.
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