I have been using this program for several years now. I have been contacting them for the last 3 months to downgrade my plan. The only communication I received was telling me to renew or lose all my data. The program is wonderful it is exactly everything I need. The customer service though is non-existent. I hope you don't have any kind of problem because they never answered me and I said at least 4 or 5 emails through their contact page.
Getting stale This used to be a really great cutting edge app, but lately development seems to have stalled. Requested features are no longer developed and implemented and product support has lessened. Still okay but I'm considering moving to a more dynamic app with more proactive development.
It's not bad but. Been using this app for 3 years. From time to time sync slows down and becomes a real problem for me when I'm rushing to bill my customers early in the morning.
A long time user since the launch. Trying to get updates and development issues that are not up to date. Love the app and what it has done for us but the most important feature through Paypal and ability for customers to pay their invoices directly through the email copy and attachment is no longer viable and not functional. I asked multiple times when new updates and fixes will be released but the questions go unanswered. Im hoping Sunny will come back and join the development help crew resolve some issues, update, and launch new features to maintain and improve a more stable platform while addressing customer concerns. Thank you Mobile Biz team. We look forward to utilizing your wonderful app further with improvements.
Tech support There is absolutely no support for this app. Failed to sync local changes, nothing on the blog deals with this. Of course there is no way to connect with any to find out how to deal with this issue. Stear clear of this app.
Locked out no customer service at all Have been using this successfully for a number of years. Got a new device, and am locked out. I don't have my login credentials anymore, it's been years and the old emails are gone from the server and I don't remember which one of the hundred or so usernames or passwords it could be. It's tax time soon, this loss is devastating and no information available to help and no contact information from mobile biz. Basically I'm screwed big time. It's worth it to use a service that provides customer service.
v.1.3.3 - Update default customer taxable field.
- Bug fixes
- Crash on customer payment entries.
- Dashboard for closed transactions
- Import item with new lines
v.1.3.2 - Updated Profit Loss Report
- Bug fixes on Customer Statement Template
v.1.3.1 - Added Purchase Order Feature.
- Added Saved Report for Purchase Order
- Added Vendor Feature.
Premium invoice app with full support, computer access, web backup & multi user