Tap provides a new way for customers to connect with companies in real time. Had a great experience somewhere, but felt something was missing? Let that company or business know how they can improve by creating a Tap. The Tap system for suggestions is simple, just apply a sentiment with a color. Choose green, yellow or red to associate your comment with, and let a business or company know how you felt about your experience. Companies also get the opportunity to respond to your Taps, right in the app!
In Tap, we also introduce the concept of ‘Mobs’. A Mob is formed when other Tap members agree with your comment and sentiment. ‘Mobs’ are a powerful way to get your message across to the companies and businesses you experience throughout your day. Was there a particularly long wait at your favorite coffee shop during a certain time? Add a Tap and let others, and the shop, know about it.