Chantal Callow
Compared to apps used by large medical facilities like the universities, this is just awful. I can't see any test results. Messages that I enter on my laptop do not show in the app, etc. There is no option to cancel or change an appointment. Seems like no one is fixing the issues reported in previous comments. Medical facilities need to drop this app and use something that actually works most of the time!
71 people found this review helpful
Modernizing Medicine, Inc.
April 8, 2024
We always aim to deliver a great experience and are sorry to hear in this situation we missed the mark. Thank you for taking the time to bring this to our attention.
Len
Entering my birth date to log in was the worst experience. I had to tap what seemed like 5 minutes to get to the correct month/day/year. The password reset process is faulty as the email link sent to me brought me right back to the log in screen!! This is the worst app I've ever couldn't use. I was forced to give it one star but zero stars would be more appropriate.
170 people found this review helpful
Modernizing Medicine, Inc.
March 26, 2024
Thank you for bringing this to our attention. We're sorry to learn about your experience. We are always looking to improve our product experience and your feedback is helpful.
SpeedTopia
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this app worked, but now it has locked me out of my own account for no reason, and I can't get in, and there's no technical support number to call and my physician office has no clue as to why this happened. i will uninstall and re-install it and see what happens ... if it works, I'll add more stars, but for now, this app sucks and is a waste of time and internal space on my phone! UPDATE: IT'S STILL HORRIBLE!! WILL NOT GIVE ANYMORE ENERGY TO THIS APP! 😤 UNINSTALLED FOREVER!
36 people found this review helpful
Modernizing Medicine, Inc.
April 11, 2024
We always aim to deliver a great experience and are sorry to hear in this situation we missed the mark. Thank you for taking the time to bring this to our attention.