
Rick Bierma
I'm not impressed. My specialist uses it for their patient portal. I downloaded it today to complete previsit check-in. They wanted me to sign forms. In order to read them, I had to zoom in and constantly scroll left and right, being careful not to go too far because that would switch between pages. I could not rotate the screen to more easily scroll up and down. And I'm sure that while writing this review taking about two minutes, I'll get signed out and have to redo whatever I was working on.
1,104 people found this review helpful
Thank you for your review, Rick. We're sorry to learn about your experience. We are always looking to improve our product experience and your feedback is helpful.

Juanita Heieck
- Flag inappropriate
- Show review history
Completely non-intuitive application. Takes you in the loop over and over and over again when you have forgotten your password. Doesn't provide error messages that are helpful. Have to figure out what is wrong with your login when the URL is perfect. Finally figured out it didn't want me to put the https part in even though the email says to provide it. Horrible horrible horrible. Annoying and will never fly. Patients don't have the time. This application is so buggy it's ridiculous!
614 people found this review helpful
Thank you for your review. We're sorry to learn about your experience. We are always looking to improve our product experience and your feedback is helpful.

Kevin Irish
- Flag inappropriate
- Show review history
Like others stated, two links were texted to me that both lead to the app store even though the second link claims to take you to the online check-in page. Found the practice and username in the link, but I don't have an account and there is no "New User" or "Sign Up" option, only "Forgot Password" which doesn't do anything except send you a link that takes you back to the app store. Also, because your username (your email) is right there in the texted link, I reported for security risk.
226 people found this review helpful